Fair Oaks Realty Group (“we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, and protect information you provide through our website at fairoaksrealtygroup.com.
Information We Collect
When you request a home valuation, contact us, ask about a listing, save a search or sign up for listing alerts, take our home-match quiz, or apply to join our team, we collect the information you choose to provide — typically your name, email address, phone number, property address, and details about the home you are buying or selling. We may also collect basic technical information automatically (IP address, browser type, pages visited) for analytics and security.
How We Use Your Information
- To respond to your inquiry and provide the real estate services you request
- To send listing alerts, market updates, or follow-up communications related to your inquiry
- To improve our website, services, and client experience
- To comply with our obligations as a Texas real estate broker
How We Share Your Information
We do not sell, rent, or trade your personal information, and we do not share it with third parties without your consent except as described here or where required by law. We may share information with:
- Service providers who help us operate the site (for example, database hosting and email delivery) under confidentiality obligations
- Lenders, title companies, inspectors, attorneys, or cooperating brokers directly involved in a transaction you have engaged us for, with your knowledge
- Government authorities when legally required
Text Messaging
If you provide your mobile number and opt in to receive text messages from us, you consent to the collection and use of your information as described in this policy, and we make clear what kinds of messages you will receive.
- No sharing of mobile opt-in data. Text messaging originator opt-in data and consent are never shared with or sold to third parties. The sharing described above excludes this information entirely.
- Opting out. You can stop receiving text messages at any time by replying STOP to any message from us. Reply HELP for help. Message and data rates may apply.
Every marketing email we send includes an unsubscribe link, and we honor unsubscribe requests.
Cookies & Analytics
Our website may use cookies and similar technologies for analytics and to improve your experience. You can disable cookies in your browser settings.
Data Retention & Security
We keep inquiry data only as long as needed to respond to your request and to meet our recordkeeping obligations as a Texas real estate broker. We use reasonable safeguards to protect your information, but no system is completely secure — please do not share sensitive information such as Social Security numbers or bank details through our forms.
Your Rights
You may ask us to update or delete your personal information at any time by emailing info@fairoaksrealtygroup.com. We will honor reasonable requests, subject to legal requirements.
Children's Privacy
Our services are not directed at children under 13, and we do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision.
Contact
Questions about this policy? Reach us at info@fairoaksrealtygroup.com or 210-390-9997. Fair Oaks Realty Group, 8000 Fair Oaks Pkwy Suite 102, Fair Oaks Ranch, TX 78015.
See also our Terms of Use.